Privacy Policy
This Privacy Policy describes how PocketChina collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, company name, and any other information you provide to us through our website or during the course of using our services.
- Payment Information: When you make payments for our services, we collect payment information such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
- Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This helps us improve your user experience and personalize our services.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to provide you with our sourcing, quality control, shipping management, and legal support services.
- To Communicate with You: We use your contact information to communicate with you about our services, updates, and promotional offers.
- To Process Payments: We use your payment information to process payments for our services.
- To Improve Our Website and Services: We use usage data and cookies to analyze how our website and services are used, and to improve their functionality and user experience.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following parties:
- Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and legal advisors. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners, such as manufacturers and suppliers in China, to facilitate the sourcing process. We will only share information necessary for the provision of our services.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing your personal information on secure servers.
- Limiting access to your personal information to authorized personnel only.
- Regularly reviewing our security procedures and implementing updates as necessary.
However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [Insert Email Address Here]. We will respond to your request within a reasonable timeframe.
6. Cookies
We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the website and services after any changes constitutes acceptance of those changes.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
[email protected]
+86 18905089281 Whatsapp China
+852 65785246 Whatsapp HongKong Office